Tuesday, April 15, 2008

Week 1: Readings

Week 1’s readings troubled me deeply. I have a very contagious, albeit treatable, condition known as senioritis. The sheer volume of reading however has done nothing to help this condition.

There were some overarching themes found throughout all the readings that we’ll discuss in this blog post.

I think the most important piece of information from all the readings came out of the Harris “One More Time What is KM?” reading. It has a definition for Knowledge Management:

A simple definition for KM is formalizing the management of an enterprise's intellectual assets.
Enterprises look to manage their intellectual assets because of the capital embedded in them. This embedded capital is not financial; rather, it is human, organizational and relationship capital. These forms of capital are often hidden, are not highly leveraged and are difficult to value. Yet, they are clearly available to invest.”

Structured vs. unstructured

The Bowman article discussed the difference between structured and unstructured information. Structured information is that information which is found in traditional storage methods such as databases. Unstructured information is information found in documents, spreadsheets, media files, etc.

Network model vs. Repository

The Bowman article also outlined two ways to structure a KMS. The Network Model, which basically helps the user “connect the dots” between different pieces of knowledge as well as structure the knowledge in different directories and categories. Rich user collaboration is also an important feature of the network model. The repository model basically uses IT to capture all the knowledge and just put it in.. well.. a repository.

Tacit knowledge vs. explicit knowledge

A few of the articles also outlined the different types of knowledge. Simply defined, tacit knowledge is knowledge that is collected through experience, precetion, behavior, etc. Whereas explicit knowledge can be captured and disseminated explicitly.

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