Week 6: Part I Reading / Blog Questions

Huber
Media richness falls under the Information Interpretation branch. That’s interesting because that’s exactly the same conclusion we reached after the “One” exercise in class. I do agree, because as stated I did agree with that conclusion from the “One” exercise. Media richness can aid in helping to frame and correctly interpret information (but as noted during the exercise, can also cause there to be bias drawn as well).

Unlearning also falls under information interpretation. Huber describes “unlearning” in two different ways. One way can be functional in that it helps someone to forget or discard obsolete or incorrect knowledge. The other form of unlearning occurs when knowledge is not retained by the worker, nor is it passed on, which is a negative outcome from unlearning.

General:
“What is the difference between knowledge management and organizational learning?”
KM focuses on the content of the knowledge whereas OL focuses on process.

“Knowledge transfer vs. organizational learning”
Knowledge transfer is actually the process of transmitting the content from a KMS to a known or unknown entity and again, OL is the process of having said content used to help shape the processes of the organization.

“Knowledge transfer vs. knowledge management”
Transfer is the process of transmitting the content contained in KM.